zovama

LIVE CHAT + AI · INCLUDED IN THE FREE PLAN

Your customers ask.
AI answers.
You keep selling.

Live chat and an AI that reads your website, in one plan. It replies in whatever language your visitor writes in and hands what it doesn't know to your team. No per-seat pricing.

Free plan · No credit card · About 5 minutes to set up

Every conversation on one screen

The AI's answer, its source and your visitor's details side by side. Your team takes over when needed.

Inbox: conversation list on the left, AI answers with their sources and an agent taking over in the middle, the visitor's location and pages on the right

HOW IT WORKS

Give us your website. The AI does the rest.

stridestore.example
  • /kids/trail-runner-red
  • /help/payment
  • /help/shipping
  • /help/returns
  • + 144 more pages

1. Add your website. Your pages are read in one click and re-learned automatically when your site changes. You can add documents and Q&A too.

Knowledge base

148 pages read · 4 sources · ready

ProductsPaymentsShippingReturns

2. The AI learns. It answers only from your content. You choose its tone and the topics it should stay away from.

Do you ship to Ireland?
Yes, delivery to Ireland takes 2–3 business days.
Source: Shipping & delivery
Can I change my address later?
Let me connect you with our team.

3. It answers your visitors. It shows its source. It doesn't make things up; it hands over to your team.

A BOT THAT GETS BETTER

It says when it doesn't know. Then it learns.

Questions the bot couldn't answer land in one list, with similar ones grouped. Write the answer once and it won't get stuck again. You also see what customers ask the most.

Questions the bot couldn't answer

Last 30 days
14× Do you offer gift wrapping?+ Add answer
9× Can I change my delivery address?+ Add answer
6× Do you ship to Norway?✓ Answered

GLOBAL

Every hour of the day, in your visitor's own language

Whatever language your visitor writes in, the AI answers in it. No setup needed. Sales keep going while your team sleeps.

London03:12 · English
Is the Trail Pro waterproof?
Yes, it has a waterproof lining and sealed seams.
Berlin04:12 · Deutsch
Gibt es den Schuh auch in Größe 42?
Ja, Größe 42 ist in Schwarz und Weiß auf Lager.
Madrid04:12 · Español
¿Puedo pagar a plazos?
Sí, puedes pagar en 3, 6 o 12 meses con tarjeta.
Istanbul05:12 · Türkçe
Kargo kaç günde gelir?
Siparişler 1–3 iş günü içinde teslim edilir.

LIVE TRANSLATION

Your team writes in their language. Customers read in theirs.

When an agent takes over a chat, language stops being a barrier. A message that arrives in German shows up in English, and your English reply reaches the customer in German. No need to hire for every language.

  • One click to turn on; the panel suggests it when a visitor writes in another language
  • The original message and the sent translation are always shown alongside
  • On every plan, including Free: 10 translations use just 1 credit
What your agent sees🌐 German ⇄ English
A chat with live translation on: the German-speaking customer's messages appear in English with the originals below, and under the agent's English replies the German translation that was sent

What the customer sees

Natürlich. Der Umtausch ist innerhalb von 30 Tagen kostenlos, und wir schicken Ihnen ein vorfrankiertes Rücksendeetikett per E-Mail.
Live visitors radar: visitors from Sydney, Munich, Rome and Dublin, colored as new or returning

LIVE VISITORS

See who's on your site right now.

Every visitor on a radar: where they're from, which page they're on, whether they've been here before. Send an automatic "Can I help?" to someone waiting on the cart page.

OVERVIEW

How much work the AI took on, at a glance.

Today's chats, first reply time, chats the bot solved alone and the ones handed to your team. Waiting chats and current visitors on the same screen.

Overview: chats today, average first reply, share solved by the bot, four visitors on the site and waiting chats

Work like a big support desk with a small team

Shared inbox

Assignment, canned replies, internal notes, file sharing.

Phone notifications

Get new chat alerts even when the panel is closed.

Business hours

Outside business hours the AI answers or a message form opens.

Your own brand

Widget color, logo, greeting. No branding from Pro up.

Proactive messages

Send the first message on the right page at the right moment.

One line, any platform

Add the code to your site: WordPress, Shopify, Wix or your own.

Privacy settings

IP masking, retention period, pre-chat consent.

Question insights

What customers ask most and where the bot falls short, in one view.

Free while we're in beta

Try Zovama free: live chat plus an AI assistant that answers from your own website. Paid plans with more capacity are coming soon; we will tell you before anything changes.

Free

Beta

Everything you need to try live chat and an AI assistant on your own website.

$0/mo

No credit card needed

Start free
  • 2 agents · 1 website
  • 100 AI credits / month
  • 30 pages learned

Live chat

  • 2 agents, 1 website
  • 90 days chat history
  • See your last 10 visitors
  • 100 MB file storage

AI assistant

  • 100 AI credits per month
  • Learns from your website, up to 30 pages
  • 1 document (PDF, Word…)

1 credit = 1 AI reply. Credits renew every month.

Good to know

  • A small "Powered by Zovama" label on the chat widget

Need more capacity?

More agents, websites, pages or AI replies? Tell us what you need and we will get back to you.

Contact us

FAQ

Is AI really included in the Free plan?

Yes. The Free plan includes 100 AI replies every month. When credits run out, chats go to your team or the message form.

Which languages does the AI speak?

Whatever language your visitor writes in. Your site can be in one language; no setup needed. When your team takes over, live translation lets your agents reply in their own language.

Will it make things up?

No. It answers only from your content. If it can't find the answer, it says so and hands the chat to your team.

Does the price go up when I add people?

No. There's no per-seat charge up to your plan's agent limit.

How long does setup take?

About 5 minutes. Add one line of code to your site and give us your website address; the AI reads your pages and starts answering.

Let the AI give the first answer tonight.

Start free and see how it works on your own website.

Create free account