Add Zovama to an HTML website

Steps

1. Open the HTML file or template that all your pages share. If every page is a separate file, repeat the steps in each one.
2. Find the closing </body> tag near the end of the file and paste your Zovama code on the line just before it.
3. Save the file and upload it to your web server (or publish your site).

Check that it works

1. Open your website in a new browser tab and refresh the page.
2. The chat bubble appears in the bottom corner of the page.
3. In the Zovama panel, the Install the widget card changes to "Installed" once the widget has loaded on your site.

Common problems

My site is built with a framework or site generator.

Put the code in the shared layout or template file (often called layout, base or _document), then rebuild and redeploy your site.

I pasted the code in the head.

That works too, but the end of the body is recommended because it never slows down how fast your page appears.

I do not see the chat bubble.

Clear your site cache (caching plugin, CDN or host cache) and refresh the page with Ctrl+F5 (Cmd+Shift+R on a Mac). Sites often serve an old copy of the page for a while.

Where exactly does the code go?

Just before the closing </body> tag, once per page. Pasting it twice is not harmful but is not needed.

The code is installed but the panel says it is waiting.

The widget only loads on the domains listed under Allowed domains for your site. Add your website address there, including the version with www if you use it.

It shows for others but not for me.

A browser extension such as an ad blocker can hide chat widgets. Try a private window with extensions off.