Add Zovama to WordPress
You will paste the code with a free plugin, so you never edit theme files and the chat survives theme updates. It takes about five minutes.
Before you start
Copy your install code from the Zovama panel: open Websites, choose your site and find the Install the widget card. Click Copy. The code is one line that starts with <script.
Steps
- In your WordPress admin, go to Plugins > Add New Plugin and search for "WPCode – Insert Headers and Footers".
- Click Install Now, then Activate.
- In the left menu open Code Snippets > Header & Footer.
- Paste your Zovama code into the "Footer" box.
- Click Save Changes.
Check that it works
- Open your website in a new browser tab and refresh the page.
- The chat bubble appears in the bottom corner of the page.
- In the Zovama panel, the Install the widget card changes to "Installed" once the widget has loaded on your site.
Common problems
- I do not see Code Snippets in the menu.
- The plugin is probably not activated. Open Plugins > Installed Plugins and click Activate under WPCode.
- I use a page builder or a block theme.
- WPCode adds the code to every page of your site regardless of the theme or page builder, so the steps are the same.
- I do not see the chat bubble.
- Clear your site cache (caching plugin, CDN or host cache) and refresh the page with Ctrl+F5 (Cmd+Shift+R on a Mac). Sites often serve an old copy of the page for a while.
- Where exactly does the code go?
- Just before the closing </body> tag, once per page. Pasting it twice is not harmful but is not needed.
- The code is installed but the panel says it is waiting.
- The widget only loads on the domains listed under Allowed domains for your site. Add your website address there, including the version with www if you use it.
- It shows for others but not for me.
- A browser extension such as an ad blocker can hide chat widgets. Try a private window with extensions off.
Still stuck?
Our team and our AI assistant will help you finish the setup.